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Business Support
Advice PC Group can assist your business with outsource Technical Support "by the hour" or through a SLA Contract. Most business Outsource Legal questions to an attorney as well as accounting tasks to an Accountant. Outsourcing your IT department today will provide technical expertise and cost savings. Retaining an outsource partner with Knowledgeable Staff, integrity, competitive price structure and honesty will control cost of technology support and increase technical expertise available.
Advice PC Group management believes in the benefits of proactive support and understands reactive support causes frustration. Monitoring Network, Servers and Workstations periodically will reduce unexpected down time. If new hardware is needed, our hardware department can provide your office with custom workstations. We designed workstations for your current needs and we keep your future growth in mind. These guidelines allow us to provide customer service, products and support services above our competition. |
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In Shop Rates
Residential - $40.00 per hr
Remote Support Residential - $46.00 per hr.
Business - $50.00 per hr
Data Backup/Data Recovery - $40.00 per DVD
Providing you with upgrades, repairs and troubleshooting. Just bring your computer in and we'll assist you with your needs
Advanced backup and disk recovery coming soon |
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Onsite Support
Customer/Home user support - $46.00 per hr
Business Support without Server - $62.00 per hr
Business Support with Server - $90.00 per hr
Note: $10.00 trip charge added for all onsite support in Puyallup and Tacoma. Please call or email for all other areas. Our hourly rate is calculated from arrival time to onsite until departing site.
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Optimization
$90.00 flat rate for all customers. Service provided in shop. On-site optimization see applicable onsite rates
Slow computer? Locking up, etc. We diagnose your system, improve it's performance, check for virus protection and internet firewall's, back up your system, decrease vulnerability of your PC to hackers, clean inside your machine
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Software Asset Management
Conduct initial software inventory to create license tracking system. Determines under and over licensing, assists with employee production, improves performance and reduction of costs. Keep your data safe and have peace of mind. Call or email for quote.
Software Asset Management offers licensing experts to verify your software licensing without speaking to software manufactures directly and no information is provided to software manufactures. We provide software licensing from ex-microsoft volume license expert. |
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