Advice PC Group

What makes us different?

Advice PC Group maintains a high standard of support, honesty and professionalism. I am sure you have heard this from every advertisement. However, once you have experienced Advice PC Group customer service, technical expertise and pricing structure you will see our motto is correct; "Out-Service and Out-Perform our competition". Even with the vast differences of deployed technology, we are proud to resolve up to 90% of all calls the first time. We will research any issue and provide resolution. We pride ourselves as "Technology Junkies".

Business Support

Advice PC Group can assist your business with outsource Technical Support "by the hour" or through a SLA Contract. Most business Outsource Legal questions to an attorney as well as accounting tasks to an Accountant. Outsourcing your IT department today will provide technical expertise and cost savings. Retaining an outsource partner with Knowledgeable Staff, integrity, competitive price structure and honesty will control cost of technology support and increase technical expertise available. Advice PC Group management believes in the benefits of proactive support and understands reactive support causes frustration. Monitoring Network, Servers and Workstations periodically will reduce unexpected down time. If new hardware is needed, our hardware department can provide your office with custom workstations. We designed workstations for your current needs and we keep your future growth in mind. These guidelines allow us to provide customer service, products and support services above our competition. To view pre-built systems page click HERE

Consumer Support

We understand our competition. I am sure you have seen the large PC manufactures advertise low prices and rebates on selected computers. However these computers are basic PC's and the price will increase quickly with minor upgrades you may require or want. Also, have you contacted a large vendor support center? We believe vendor support centers want to provide excellent support. Unfortunately, phone support experiences have ended with unsatisfactory results for different reasons.

We offer competitive prices to large PC manufactures with computers and laptops custom design to meet your needs. All of our hardware is easily upgraded. Honestly anyone can build a cheap computer, we choose to offer only quality components at competitive prices. Visit our pre-built system page to view our pre-design systems and pricing information. Advice PC Group request the opportunity to earn your business and we are willing to earn it with great customer service, professionalism and honesty.

Onsite Support

Customer/Home user support - $45.00 per hr
Business Support without Server - $60.00 per hr
Business Support with Server - $90.00 per hr

Note: $10.00 trip charge added for all onsite support in Puyallup and Tacoma. Please call or email for all other areas. Our hourly rate is calculated from arrival time to onsite until departing site.

In Shop Rates

Providing you with upgrades, repairs and troubleshooting. Just bring your computer in and we'll assist you with your needs.

Residential - $38.00 per hr
Business - $48.00 per hr
Data Backup/Data
Recovery - $40.00 per DVD
Advanced backup and disk recovery coming soon

Optimization

$90.00 flat rate for all customers. Service provided in shop. On-site optimization see applicable onsite rates

Slow computer? Locking up, etc. We diagnose your system, improve it's performance, check for virus protection and internet firewall's, back up your system, decrease vulnerability of your PC to hackers, clean inside your machine

Software Asset Management/Consulting

Conduct initial software inventory to create license tracking system. Determines under and over licensing, assists with employee production, improves performance and reduction of costs. Keep your data safe and have peace of mind. Call or email for quote.

Software Asset Management offers licensing experts to verify your software licensing without speaking to software manufactures directly and no information is provided to software manufactures. We provide software licensing from ex-microsoft volume license expert.

New PC's

All New PC's and Servers come with free delivery and setup in Tacoma and Puyallup area. Free setup includes hardware setup and system boot up, any needed services beyond this will be billed at normal rates. Click here to view our pre-built systems page.